Notifications are not clearing or deleting on my phone from my Versa 4

[Davidsco]

I'm receiving notifications fine, however, when I go to delete an email from the notification on my watch or clear a notification on my watch that action is not taking place on my phone.  It worked fine on my Versa 2

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @Davidsco. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that the notifications are not clearing on your phone after you remove them from your Versa 4. I understand your concern, I will do my best to help you with this!

As a first approach, I'd recommend restarting your Versa 4 and your phone. To restart your Versa 4, please see How do I restart my Fitbit device? 

Then, please try clearing the notifications on your Versa 4 and check if this action also takes place on your phone. As a friendly reminder, keep in mind these notification tips:

• To delete 1 notification, tap the notification > Clear.
• To delete all notifications at once, swipe to the end of your notifications and tap Clear All.
• For longer notifications, tap the notification to see the full message.
• To exit the notifications screen, press the back button or swipe down.
• If you clear a notification from your device, the notification is removed from your phone's notification center. If you clear a notification from your phone, the notification is removed from your device.