Notifications are not coming through my Versa 4

[Elaine65]

How do I activate voice commands?

I do not receive calls or text on my versa4?

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @Elaine65. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 4.

If you haven't done so yet, please see Troubleshooting quick tips for iPhones

As for the on-wrist calls, if you can't get them, check the following requirements:

• Make sure you’re using the latest version of the Fitbit app. For more information, see How do I use the Fitbit app?
• Make sure your Fitbit device is up-to-date. For more information, see How do I update my Fitbit device?
• Keep your phone nearby with the Fitbit app running in the background. Your phone should be within 30 feet (10 meters) of your watch.
• Call notifications must be turned on. For more information, see How do I get notifications from my phone on my Fitbit device?

If you continue to have issues, try the following troubleshooting steps:

1. On your phone, turn Bluetooth off and back on.
2. Restart your Fitbit device. For instructions, see How do I restart my Fitbit device?
3. Remove your Fitbit device's controls or calls from the list of Bluetooth devices on your phone.
4. Set up on-wrist calls again. For instructions, see How do I set up on-wrist calls on my Fitbit device?
   
   

Note that your Fitbit device's controls or calls might be listed as “Not Connected” in the list of Bluetooth devices on your phone. When you receive a phone call, the controls automatically reconnect. This feature requires more frequent charging.