Notifications are not coming through my Versa 4

[Victoriacats]

Ever since I got my Fitbit versa 4 it keeps saying in the notifications on the app that they are not working and need a phone restart have tried turning the notifications off restarting my phone and it is ok for about 4 hours but then comes up with that message can anyone please help me 

Moderator Edit: Clarified subject

[Guy_]

Hi @Victoriacats - if your phone and watch stop being connected you can't get notifications.

This can be an issue with the new app requiring a restart of the watch and phone.

To be sure it's not a watch setting, pull down on the watch face to get to Quick Settings and turn off all the icons 

[Talahthas]

Welcome to the Fitbit community, @Victoriacats.

Sad to hear that you're having an issue receiving notifications on your Versa 4.
Please make sure the your phone meets current Fitbit system requirements as mentioned here:

Fitbit System Requirements 

To hopefully get things fixed, I'd suggest having a closer look at the Troubleshooting sections following this link:

How do I get notifications from my phone on my Fitbit device? 

I'll keep my fingers crossed.

[Talahthas]

Welcome to the Fitbit community, @Victoriacats.

Sad to hear that you're having an issue receiving notifications on your Versa 4.
Please make sure that your phone meets current Fitbit system requirements as mentioned here:

Fitbit System Requirements 

To hopefully get things fixed, I'd suggest having a closer look at the Troubleshooting sections following this link:

How do I get notifications from my phone on my Fitbit device? 

I'll keep my fingers crossed.