Notifications are not coming through my Versa 4

[AHalbach]

• Got a new fitbit4 for Christmas. My notifications are all on and I've never received a notification through the watch. 
• Does it still have "find my phone" ?

Moderator Edit: Clarified subject

[Guy_]

Hi @AHalbach - pull down on the watch face and turn off all the icons so the watch can receive notifications.

Make sure the watch is syncing with the app on the phone which has to be nearby in order to receive notifications. 

If the watch stops being connected you won't get notifications.

Find my phone can be installed from the Gallery tile and is the only other app available for your watch.

[MarreFitbit]

Hi there, @AHalbach. Welcome to the Fitbit Community Forums. It's sad to hear that your Versa 4 is not receiving notifications. We're here to help! 

As @Guy_ has mentioned, I'd recommend checking whether your Versa 4 is in sleep mode. When sleep mode is on:

• Notifications, goal celebrations, and reminders are muted.
• The screen's brightness is set to dim.
• The screen stays dark when you turn your wrist. To wake your tracker, firmly tap the screen twice.
• The sleep mode icon illuminates in quick settings.

If the above doesn't describe your issue, please see Troubleshooting quick tips for iPhones and/or Why are notifications delayed or missing? depending on your phone. 

Regarding "Find my Phone", if you push the watch button to get to apps, then scroll down , find my phone should appear as an app there, it won't appear as a tile on the Versa 4.

For more information, see How do I navigate my Fitbit device?

[Toowise]

I tried hard reset, doing settings finally chat had to help me do a “factory reset” it worked. 

[MarreFitbit]

Hi there, @Toowise. Welcome on board. I'm glad to hear that our Support Team was able to solve your issue. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping!