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Notifications are not coming through my Versa 4

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‎03-04-2024 11:46 - last edited on ‎03-05-2024 04:28 by Fitbit Moderator

‎03-04-2024 11:46 - last edited on ‎03-05-2024 04:28 by Fitbit Moderator

Hi i cannot receive whatsapp calls on my new versa 4. I am using a samsung phone. I have checked this forum and came across one particular solution which is to change Dialer under Calls into Whatsapp. However, the option is not available to me. Under calls, i could only pick yes or no. Unlike under messages i could pick Whatsapp as an option. Appreciate the help on this.

Moderator Edit: Clarified subject

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‎03-05-2024 04:32

‎03-05-2024 04:32

Hi there, @EvI88chan. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Versa 4 is still not receiving WhatsApp calls. We're here to help! 

I've seen you contacted our Support Team just right after posting here and they've already assisted you. If you have any questions regarding the outcome of your case, please don't hesitate to reach out to our team again. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. 

Maria | Community Moderator, Fitbit


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