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Versa 4 stopped tracking my SpO2 data

yesterday - last edited 2 hours ago by Fitbit Moderator

yesterday - last edited 2 hours ago by Fitbit Moderator

I have always been able to see my O2 now when I look today it tells me I have to install something when I go to install it tells me it can not be installed. How do I get my O2 reading now? 

Moderator Edit: Clarified subject

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