04-26-2024 03:52 - last edited on 04-26-2024 04:00 by MarreFitbit
04-26-2024 03:52 - last edited on 04-26-2024 04:00 by MarreFitbit
I am not able to answer calls or get calls on my versa 4. It has paired with my android phone but when I go to Bluetooth to connect it, I get the message app needed to use this device.
The sleep data sync to phone but the Bluetooth isn't letting me connect the versa 4
Moderator Edit: Clarified subject
04-26-2024 04:02
04-26-2024 04:02
Hi there, @Bonitabs. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with the on-wrist calls on your Versa 4. I will do my best to help you with this!
As a first approach, please note that the Versa 4 Controls might be listed as “Not Connected” in the list of Bluetooth devices on your phone. When you receive a phone call, the controls automatically reconnect.
Nevertheless, I'd recommend verifying the following:
If you continue having issues, try the following troubleshooting steps:
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