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Quick replies are not working on my Versa 4

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‎10-06-2024 09:09 - last edited on ‎10-07-2024 06:19 by Fitbit Moderator

‎10-06-2024 09:09 - last edited on ‎10-07-2024 06:19 by Fitbit Moderator

I just purchased versa 4 and all notifications are enabled, when messages come through to watch there is no reply or quick reply option. Can anyone help 

thanks 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎10-06-2024 09:49

‎10-06-2024 09:49

Hi @Emmahargan1989 the ability to reply is limited to Android devices.

Stepping in the U.S.A. since September 2013. Android 14

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‎10-07-2024 06:22

In response to Odyssey13

‎10-07-2024 06:22

Hi there, @Emmahargan1989. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. We'll be glad to answer your inquiry. 

As @Odyssey13 has mentioned, this feature is only available for Android users. If you're using an iOS device, that would explain why your Versa 4 is not offering you quick replies when a text message comes in. 

Please know that at this moment such feature is not currently planned for our iOS users just as stated on this feature suggestion: Quick Replies for iOS Devices. However, even though the current status is Not currently planned, this doesn't mean that we are not reviewing the feedback we receive from our iOS users, therefore, I suggest you to participate there, leave your comments and a vote. We look forward to review your input. 

Thanks in advance! 

Maria | Community Moderator, Fitbit


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