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Screen wake is no longer working on my Versa 4

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‎08-07-2023 23:25 - last edited on ‎08-08-2023 04:50 by Fitbit Moderator

‎08-07-2023 23:25 - last edited on ‎08-08-2023 04:50 by Fitbit Moderator

Versa4 not responding unless button pushed. Not showing time with turn of wrist.  Have tried resetting. 

 

Moderator Edit: Clarified subject

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Accepted Solutions

‎08-08-2023 02:59

‎08-08-2023 02:59

Hi, @Pdgquilts , on your Versa 4 please swipe to find the settings app.  Under the display menu make sure that screen is set to turn on automatically.  You should also check under quiet modes (also in the settings menu) to make sure that sleep mode isn’t turned on.

If both those settings are correct it may just be a matter of practicing to get the technique just right.  You need to give your wrist a little lift and then a quick flick to prompt the screen to light up.

Sense, Charge 5, Inspire 2; iOS and Android

View best answer in original post

Best Answer
1 REPLY 1

‎08-08-2023 02:59

‎08-08-2023 02:59

Hi, @Pdgquilts , on your Versa 4 please swipe to find the settings app.  Under the display menu make sure that screen is set to turn on automatically.  You should also check under quiet modes (also in the settings menu) to make sure that sleep mode isn’t turned on.

If both those settings are correct it may just be a matter of practicing to get the technique just right.  You need to give your wrist a little lift and then a quick flick to prompt the screen to light up.

Sense, Charge 5, Inspire 2; iOS and Android

Best Answer