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Screen wake is no longer working on my Versa 4

ANSWERED

‎04-25-2024 06:10 - last edited on ‎04-26-2024 04:18 by Fitbit Moderator

‎04-25-2024 06:10 - last edited on ‎04-26-2024 04:18 by Fitbit Moderator

Watch always came on when I rotated my wrist until a few days ago after charging.  How can I reset this.

Thanks.

Moderator Edit: Clarified subject

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0 Votes
1 BEST ANSWER

Accepted Solutions

‎04-25-2024 07:28

‎04-25-2024 07:28

@ChrisieB   Please swipe down on your screen and make sure the bottom center icon is off.  The screen is very sensitive and it’s very easy to make changes in your Quick Settings without realizing it.

The bottom center icon controls the screen wake.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

View best answer in original post

Best Answer
2 REPLIES 2

‎04-25-2024 07:28

‎04-25-2024 07:28

@ChrisieB   Please swipe down on your screen and make sure the bottom center icon is off.  The screen is very sensitive and it’s very easy to make changes in your Quick Settings without realizing it.

The bottom center icon controls the screen wake.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎04-25-2024 11:27

In response to LZeeW

‎04-25-2024 11:27

Perfect thank you, I'm still finding things out about my watch.
Best Answer