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Screen wake is no longer working on my Versa 4

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‎10-22-2023 09:45 - last edited on ‎10-23-2023 06:30 by Fitbit Moderator

‎10-22-2023 09:45 - last edited on ‎10-23-2023 06:30 by Fitbit Moderator

Screen display does not come on when wrist is raised.  How do I fix??

Moderator Edit: Clarified subject

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‎10-22-2023 09:54

‎10-22-2023 09:54

That often means that you have accidentally gotten 'Sleep Mode' turned on in 'Quick Settings'.  Sleep Mode intentionally prevents screen coming on with wrist turn so as to not accidentally make light at night.  I don't have Versa 4 so not sure how to get to Quick Settings but hopefully you do know or can find it.  If cannot find, I could probably look it up for you.  Sleep Mode probably looks like half moon and is turned bright - just needs to be tapped to turn off.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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1 REPLY 1

‎10-22-2023 09:54

‎10-22-2023 09:54

That often means that you have accidentally gotten 'Sleep Mode' turned on in 'Quick Settings'.  Sleep Mode intentionally prevents screen coming on with wrist turn so as to not accidentally make light at night.  I don't have Versa 4 so not sure how to get to Quick Settings but hopefully you do know or can find it.  If cannot find, I could probably look it up for you.  Sleep Mode probably looks like half moon and is turned bright - just needs to be tapped to turn off.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer