10-03-2022
08:48
- last edited on
10-04-2022
03:53
by
MarreFitbit
10-03-2022
08:48
- last edited on
10-04-2022
03:53
by
MarreFitbit
I have been wearing my Fitbit versa 4 for 3 nights and it’s put my skin temperature as 0.0°c. This feature is the main reason why I upgraded from my previous Fitbit so I’m disappointed it’s not working. I have done the whole log out, update app, re start phone, log back into app and re sync and not changed. I also wear it correctly, everything else works it’s just the skin temperature part. How can this be sorted please?
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
02-06-2023
14:09
- last edited on
01-24-2024
09:07
by
MarreFitbit
02-06-2023
14:09
- last edited on
01-24-2024
09:07
by
MarreFitbit
Hi everybody! Thanks for sharing your comments and for your patience .
Our team is aware of it and are working to identify a resolution as quickly as possible.
We apologize for any inconvenience that this might have cause.
We appreciate your patience and look forward to getting you back on track.
See you around.
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
10-03-2022
09:51
- last edited on
07-20-2024
10:55
by
MarreFitbit
10-03-2022
09:51
- last edited on
07-20-2024
10:55
by
MarreFitbit
Hi @Tmflax - skin temperature is a deviation from a baseline not a specific temperature.
Under "Skin temperature" in Health Metrics there is "learn more" which gives more information. A bit mroe information can be found here.
How can Fitbit help me track my temperature?
It's probably not possible on this watch to enter core temperature currently.
Author | ch, passion for improvement.
10-03-2022 09:55
10-03-2022 09:55
1) Note this is your skin temp during sleep, not your internal temp so don't count on it to show if you have a fever. It's not clear really what use this is, just another piece of data for you to use as you see fit.
2) It doesn't show skin temp. It show variation from your baseline skin temp. And it takes at least 3 days to set your baseline temp, so you should not expect to see any results yet anyway.
3) This information and more is all from clicking on "skin temperature" in the phone app.
10-03-2022 10:04
10-03-2022 10:04
Thanks for your reply. I know it’s not your actual temperature but my first reading (I have already been wearing for 3 nights) is 0.0 so isn’t a baseline reading?
10-03-2022 10:08
10-03-2022 10:08
10-03-2022 10:08
Thank you for your reply. I know it’s not your core temperature.
I know it works it from a baseline but it’s saying my baseline is 0.0. I have been wearing it for 3 nights and says my baseline is 0.0. It didn’t say anything before today as hadn’t been wearing long enough
i’m just confused why it’s set my baseline as 0.0
10-03-2022 10:13
10-03-2022 10:13
@Tmflax- the base line is 0. Measurement is how much more or less, it is from the baseline. The actual baseline is unknown.
10-03-2022 10:16
10-03-2022 10:16
I can’t see how to add a picture here but when I had been wearing less than 3 nights so no reading it said “no reading available”. After night 3 it says my baseline is 0.0 not that there’s no reading. I’m just very confused as I really wanted this part of my watch to work or I would have stuck with my old one
10-03-2022 10:18
10-03-2022 10:18
@Gch_ ahhhhh so after my first night it should be 0.0? I wish it made that clear as in the info but it doesn’t mention that at all
10-03-2022 10:42
10-03-2022 10:42
May be this example will help - it shows skin temperature +0.4 degrees above the baseline.
Basically it shows just either above or below 0 which is the graph baseline, which means hotter or colder than usual
Author | ch, passion for improvement.
10-03-2022 11:50
10-03-2022 11:50
@Guy_ thank you. I see now why it had to be 0.0 as I’ve only got the one reading so far then tonight’s will go as the same or +- 0.0 depending if warmer or cooler than last night. I’m guessing for the first month or so my baseline may adjust too to be more of an average? Or will it stay as this being my baseline?
10-04-2022 13:17
10-04-2022 13:17
Actually Fitbit never clarified if/when/how the baseline is recalculated.
10-28-2022 18:22
10-28-2022 18:22
My versa 4 temperature sensor is not working either.I just received it a week ago, and still not working.
11-08-2022 06:06
11-08-2022 06:06
Same!....Just got my Fitbit Versa 4 last week and same as you, I have worn it every night, so much longer than the three nights it is required, and I get no reading at all. So disappointing when it's a feature that you based your purchase on.
11-08-2022 07:00
11-08-2022 07:00
Hi @MsMichele - the Versa 4 specs say
" Skin temperature variation
Author | ch, passion for improvement.
11-08-2022 19:44
11-08-2022 19:44
11-14-2022 18:19
11-14-2022 18:19
THEY SAID THE SAME TO ME TOO! 🙄 DUH
11-14-2022 19:55
11-14-2022 19:55
11-20-2022 11:56
11-20-2022 11:56
Wearing a week now. Says no data collected. No baseline.
11-21-2022 05:33
11-21-2022 05:33
Has anybody had a result from this iv had my versa 4 for a month and says no baseline reading wear for long then 3 days which I have 😡