Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Hi @UnwrittenPath - this may be due to the new Fitbit App not working properly. You can see the issues in "The redesigned Fitbit app is rolling out!" topic in the iOS and Android app forums.
Some tweaks are already mentioned there but it could take months to get this test version to anywhere near how the previous version was.
Author | ch, passion for improvement.