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Sleep mode not working all of a sudden

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‎10-02-2023 09:52

‎10-02-2023 09:52

In the last 2 days my sleep mode is only recording part of my sleep, 3 or 4 hours out of 7 or 8. This is different than not giving me details when my watch shifts on my wrist. This time the start time is accurate but the wake-up is too early even though I know I’ve been sleeping the whole time. And I get full details for the amount of sleep recorded. I recently updated the software to the new version. Could that be it? 

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3 REPLIES 3

‎10-03-2023 13:20

‎10-03-2023 13:20

Have you tried changing the sleep sensitivity?  Chaning it from normal to "sensitive" (or vice versa) may help improve that issue.

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‎10-04-2023 17:28

In response to JayMonster

‎10-04-2023 17:28

Thanks so much for the suggestion. However, I’m happy to report that the problem seems to have magically fixed itself. 

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‎10-05-2023 09:59

In response to josee10

‎10-05-2023 09:59

Welcome to the forums @josee10.

Thank you for sharing the inquiry regarding your Versa 4. 

I'm glad to know that the situation was solved by itself. Nevertheless, I'd like to suggest whenever you have some difficulty on the tracker, the restart must fix most of the common issues. 

Thanks @JayMonster for taking the time to provide help.

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