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Sync Fail..reinstall app, but can not login with my google account

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‎10-11-2023 19:27

‎10-11-2023 19:27

My  pixel 7 update to andorid 14 last week, but yesterday , check fibit app not found my versa4  , I reinstall app (from google store app. ver 4.01.fibit-mobile-4x121x71x57x1xx294 ) and then I login with google account it's always show error please try again.. 

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4 REPLIES 4

‎10-11-2023 19:30

‎10-11-2023 19:30

Mine too! : ( I don't know what I'm supposed to do! I can't even get into the app! I did a factory reset on my watch and since I can't get into the application I can't sync it! So I have a useless very expensive watch! I have a newer android but glad to hear I'm not the only one having issues

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‎10-11-2023 19:39

‎10-11-2023 19:39

Me too. There seems to be an outage.

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‎10-11-2023 19:42

In response to MG444

‎10-11-2023 19:42

So much so that media outlets are reporting. 

Unfortunately, they have little information because Google is not forthcoming. 

First, Google wrecks the app. Then it goes on to cut us off from access. It's a circus with a lot of bad clowns. 

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‎10-11-2023 23:53

‎10-11-2023 23:53

Hi ALL : I send  messages to Fibit-Support about sync fail and login error 

and then Support reply "There is currently an error in our system, but our relevant departments are already dealing with this issue......"...

After two hours .(2023/10/12_ 14:30 [GMT+8] )..I can login with my google account with APP and sync okay.

 

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