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Sync issues with third party apps on Versa 4

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‎09-17-2024 18:34 - last edited on ‎09-18-2024 07:45 by Fitbit Moderator

‎09-17-2024 18:34 - last edited on ‎09-18-2024 07:45 by Fitbit Moderator

Does anyone have sync issues or solutions to such between fitbit and other apps that track steps and health things?

 

Moderator edit: edited title to clarity.

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‎09-18-2024 08:10

‎09-18-2024 08:10

Hello, @Mlee4, welcome to the Fitbit Community.

Thanks for explaining your situation in regards to the syncing of your health data with third party apps, using your Versa 4.

Can you let me know which app you are referring to, please? And also if you receive any message whenever you try to connect. This information will help me check on what is going on and give you a proper answer.

You can also check more information here.

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