Text messages are not coming through my Versa 4

[B-O-B]

My text messages from my Pixel 7 are not coming through on my Versa 4

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @B-O-B. Welcome to the Fitbit Community Forums. It's sad to hear that your Versa 4 is not receiving notifications. I'll be glad to help you with this!

As a first approach, I'd recommend checking if your Versa 4 is in sleep mode. When sleep mode is on:

• Notifications, goal celebrations, and reminders are muted.
• The screen's brightness is set to dim.
• The screen stays dark when you turn your wrist. To wake your tracker, firmly tap the screen twice.
• The sleep mode icon illuminates in quick settings.

If the above doesn't describe your issue, please see Why are notifications delayed or missing?

[Catherine.]

How do you turn off sleep mode on Versa 4

[MarreFitbit]

@Catherine. Thanks for stopping by in the Fitbit Community Forums. 

To turn off the sleep mode on your Versa 4, please swipe down from the clock face on your watch to access the quick settings. For more information, see How do I navigate my Fitbit device?