Text messages are not coming through my Versa 4

[Shar2210]

Hi all! Brand new Fitbit user...got a versa 4 and a brand new Google pixel 8 no idea how to make the messages come through. Calls can. But messages won't. Any help for a technology idiot would be really helpful xx


Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Shar2210. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your text messages are not coming through your new Versa 4. I understand your concern, I will do my best to help you with this!

To better assist you, I'd recommend following the troubleshooting steps provided here Why are notifications delayed or missing?

Please note that you can choose 1 app per category. The most common apps for these features are:

• Calls—Dialer
• Text messages—Messages
• Calendar events—Calendar
• Emails—Gmail

However, for "Text Messages" section you can only select your primary text messaging app (that can be WhatsApp, your phone's default Message app or any other). Nevertheless, in "App Notifications" section you can select more apps, for example if you decided that for your primary text messaging app you want it to be WhatsApp, in App Notifications you can enable Messages app.