help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

The time on my Versa 4 won't change

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-27-2023 19:09 - last edited on ‎12-28-2023 03:31 by Fitbit Moderator

‎12-27-2023 19:09 - last edited on ‎12-28-2023 03:31 by Fitbit Moderator

I can not change from eastern time to central time zone. 

Moderator Edit: Clarified subject

Best Answer
0 Votes
2 REPLIES 2

‎12-28-2023 03:10

‎12-28-2023 03:10

Welcome to the Fitbit community, @Emortcatawat!

Time on your Versa 4 is set whenever you sync your device with your Fitbit app. Thus please make sure that the time zone ist set accordingly in your Fitbit app. Here's how to do that:

How do I change the time on my Fitbit device? 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
Best Answer

‎12-28-2023 03:36

In response to Talahthas

‎12-28-2023 03:36

Hi there, @Emortcatawat. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post, we'll be glad to help you to update the time on your Versa 4.

As @Talahthas has mentioned and suggested, please note that the time will be wrong if your Versa 4 doesn't sync as your Fitbit device uses the time of the device you're syncing with. With that being said, would you mind checking whether your Versa 4 has synced? 

If by any chance you run into syncing issues, please see Why won't my Fitbit device sync?

If the issue is still not solved, but you can confirm that your Versa 4 is syncing,  I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes