08-23-2025 23:52
08-23-2025 23:52
Two issues with my Versa 4 which is about 2.5 years old:
1. Hourly activity goals won't "stick". It was 9am to 6pm for probably years but has now defaulted to 4am to 1pm. I have manually reset it numerous times but it quickly defaults back to the 4am to 1pm setting.
2. About 10pm the screen goes completely blank. NOTHING is displayed, not even the time. App still works and I can monitor data there. Sleep activity is still being connected and posts to App when screen comes back to life about 6am the next morning
08-25-2025 19:20
08-25-2025 19:20
Hi @ChrisPolkAK - 1. others have reported the same non stick problem, as the app is constantly changed and things that were working frequently stop working depending on how well the change was tested
2. Blank screen is normal, due to the watch scheduled sleep mode, configured in watch Settings.
Simply double tap or push the button to wake it.
Note the watch sleep function helps save battery and avoids waking you up in the night, either from the screen lighting up or receiving a notification vibration.
Author | ch, passion for improvement.