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@LisaD__1972 , a warm welcome to the Community! Thank you for your message and the screenshot shared.
Please make sure to have th Nutracheck and Fitbit apps up to date.
Just to confirm, did you tried the steps described here to connect both accounts? How do I connect Fitbit with another app
Then I suggest you to have a look at this: How do I troubleshoot apps connected to Fitbit?
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
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