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Unable to set up Alexa on Versa 4 or Fitbit handphone app

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‎01-06-2023 16:52 - edited ‎01-06-2023 17:09

‎01-06-2023 16:52 - edited ‎01-06-2023 17:09

My watch lost its ability to access Alexa overnight although i did not take any steps to uninstall the app. My mobile fitbit app also doesnt show the Alexa thumbnail alongside the Google wallet and gallery buttons. The Alexa button used to be there. The change happened after I installed the amazon Alexa app on my Samsung phone in an attempt to access more Alexa features for my Versa 4.

 

  • Under Amazon Alexa, it recognises my device but sees it as offline. I wanted to upload a screenshot of the Alexa app which shows this but am prohibited from uploading it by the Forum.
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