Units of measurement won't update

[Madz_10]

Every time I click the option to change it to centimetres and kilometres, it changes back to feet and miles.

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Madz_10. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Fitbit app won't update the units of measure to centimeters and kilometers. I understand your concern, I will do my best to help you with this!

To better assist you, please confirm that you've changed this setting as described here How do I change the units of measurement in my Fitbit account?

[Madz_10]

Yes, I have, I changed it as I knew how to, and then when it didn’t work I
looked up that guide and followed it step by step.

[MarreFitbit · Accepted solution]

@Madz_10 Thanks for confirming that you've tried those steps. 

Since the issue persists, please try the following:

• Make sure that your Fitbit app is updated
• Log out of your Fitbit app
• Force quit the app
• Log back into your Fitbit app
• Try updating the units of measurement once again

If the issue is not yet solved after trying the above, would you mind trying to update any other setting in the Fitbit app to see if the changes are saved as they should?