01-11-2026
02:49
- last edited on
01-11-2026
04:42
by
HorareyFitbit
01-11-2026
02:49
- last edited on
01-11-2026
04:42
by
HorareyFitbit
Unable to update Versa 4. Turned off Bluetooth tooth, deleted then re-installed app, shut down versa then restarted and no change…
Moderator edit: subject for clarity
Best Answer01-11-2026 04:47
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-11-2026 04:47
Hi @JCMH, welcome to our Community!
Thank you for the steps you already tried I appreciate it and I understand your current situation with your device and I will try to help you to make you able to update it.
Could you please follow the recommendations listed in this article: Update your Fitbit device.
Best Answer