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Versa 2 heart rate lights keep flashing

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‎10-26-2024 03:10 - last edited on ‎10-29-2024 12:45 by Fitbit Moderator

‎10-26-2024 03:10 - last edited on ‎10-29-2024 12:45 by Fitbit Moderator

hi all, the heart rate lights on the back of my versa 2 keeps rapidly flashing even when its not on my wrist. is there a way to stop this? once i took it off during the night and set it down on my dresser and didnt notice till the next morning that the light was flashing and the battery was almost drained. tia.

10.0.0.0.1 192.168.1.254
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‎10-29-2024 12:45

‎10-29-2024 12:45

Hi @gonilho2. Welcome to the community forums. 

Thank you for providing the details regarding this difficulty that you are experiencing with the Versa 2. 

I'm not sure if you still have this situation in the tracker. Please confirm that you have restarted the device as indicated here: How do I restart my Fitbit device?

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