07-29-2025
15:03
- last edited on
07-30-2025
10:35
by
DavidFitbit
07-29-2025
15:03
- last edited on
07-30-2025
10:35
by
DavidFitbit
I woke up last night to my versa 4 blinking, it apparently restarted itself in the night; shouldn't have happened as device was in sleep mode. When I pushed the side button, no response. I held the button in and it restarted but button is still unresponsive to short press. I restarted the device several times and finally ended up factory resetting it.... It hasn't resolved the issue. Any advice on what else to try?
Moderator's action: Clarified subject
07-29-2025 17:29
07-29-2025 17:29
Update: my Fitbit has also been automatically restarting periodically... Flashing, red x, then rebooting
07-30-2025 10:34
07-30-2025 10:34
Hi @Nancy_, thanks for stopping by, I hope you're doing well.
Let me help you with the issue your Versa 4 constantly restarting and showing a red x. Thank you for all the troubleshooting you all have already tried.
The red x is a sign that may light our path towards the resolution of your issue.
First, do not unpair your device or uninstall the Fitbit app because you might not be able to pair the device again. This being said:
07-31-2025 17:57
07-31-2025 17:57
I've tried this but no updates available... The problem has only become worse to the point my watch is unusable