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Versa 4 Did not sync for part of a day

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‎06-25-2023 13:12

‎06-25-2023 13:12

I tried syncing my Versa 4 several times yesterday, but did not work. Is there some way to retrieve the data for the day

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‎06-25-2023 20:23

‎06-25-2023 20:23

Hi @Momryan43  - if the watch is not syncing you won't receive any data but it should be retained on the watch for a few days until you can get it to sync.

Try logout of the Fitbit App and swipe off the active window and in Android clear the storage cache and force stop it and then restart the phone.

Login and wait for any pair, link or Fixit prompts and sync.

If this isn't enough try holding the button for 10 seconds till it vibrates and the logo appears and wait for it to start then sync.

Author | ch, passion for improvement.

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