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Versa 4 - Flashing on & off then red X

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‎01-08-2024 16:21 - last edited on ‎01-09-2024 14:58 by Fitbit Moderator

‎01-08-2024 16:21 - last edited on ‎01-09-2024 14:58 by Fitbit Moderator

  • What do I do next to make it work again?

    Moderator edit:  updated subject for clarity

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2 REPLIES 2

‎01-08-2024 20:00

‎01-08-2024 20:00

Hi @Cath1026 - did you try holding the watch button again for 10 seconds till it vibrates or goes blank and wait for the logo to appear and it to start..

Author | ch, passion for improvement.

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‎01-09-2024 14:57 - edited ‎01-09-2024 14:57

In response to Guy_

‎01-09-2024 14:57 - edited ‎01-09-2024 14:57

@Guy_ Thank you for your help. 

@Cath1026 , A warm welcome to the Community! Thank you for your message. 

Please before trying the steps described by our friend Guy_ , please try the following.
On the Fitbit app tap on the devices icon (upper left corner)> Versa 4> sync now. 
You should get a banner in the app regarding an update for the Versa 4 . Tap on it and follow the steps on the screen. 

Should the banner not appear, try these other steps. 
On the app ta again on the devices icon> Versa 4>Gallery. The app should show a popup to install the missing apps and recover the device.


JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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