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Versa 4 GPS is not working

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‎05-02-2023 08:38 - last edited on ‎05-02-2023 08:44 by Fitbit Moderator

‎05-02-2023 08:38 - last edited on ‎05-02-2023 08:44 by Fitbit Moderator

Versa 4 does not do what it says.

will not connect to GPS. 

 

Gone through all the options i was emailed from fitbit.

 

Have emailed but no return message.

 

very unhappy customer

 

Moderator Edit: Clarified subject

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‎05-02-2023 08:46 - edited ‎08-26-2023 03:51

‎05-02-2023 08:46 - edited ‎08-26-2023 03:51

Hi there, @Dozyrosie. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 4. We‘re taking your comments and sentiments in regards to our products and services into consideration.

Please stay tuned to your inbox, someone will reach out to your soon. Nevertheless, I suggest to not keep replying to the last email you received from our team as you're sending you case back to the queue every time you update it, so please wait until you hear back from them. 

I hope we can get you back on track soon. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎05-02-2023 08:46 - edited ‎08-26-2023 03:51

‎05-02-2023 08:46 - edited ‎08-26-2023 03:51

Hi there, @Dozyrosie. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 4. We‘re taking your comments and sentiments in regards to our products and services into consideration.

Please stay tuned to your inbox, someone will reach out to your soon. Nevertheless, I suggest to not keep replying to the last email you received from our team as you're sending you case back to the queue every time you update it, so please wait until you hear back from them. 

I hope we can get you back on track soon. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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