help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 4 Glitching screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-09-2024 20:22 - last edited on ‎11-10-2024 05:33 by Fitbit Moderator

‎11-09-2024 20:22 - last edited on ‎11-10-2024 05:33 by Fitbit Moderator

My Versa 4 screen will turn off when I’m actively scrolling on my watch to do something on it, I’ve tried resetting the screen time out and restarting the watch and it’s done nothing and Im about ready to throw it at a wall 😫😫

 

Moderator edit: updated subject for clarity

Best Answer
0 Votes
3 REPLIES 3

‎11-10-2024 05:39

‎11-10-2024 05:39

Hi @ElleClay ! Welcome on board to our community forums!
I appreciate your message, and I'm sorry to hear that you are experiencing a glitch with your Versa 4. Thank you for the troubleshooting efforts. 
In order to better help you, could you please follow those steps: 

Sync your device Why won't my Fitbit device sync?
Change your clock face How do I change the clock face on my Fitbit device?

I hope this will be useful. 

MarioSFitbit Modérateur Communauté Fitbit - Si mon message vous a aidé, marquez-le comme solution et félicitez-moi !! Avez-vous des conseils pour être plus en forme ? Forum de discussion Santé et Bien Être.
Best Answer
0 Votes

‎11-10-2024 06:11

In response to MarioSFitbit

‎11-10-2024 06:11

Neither of these are helpful 

Best Answer
0 Votes

‎11-10-2024 09:09

In response to ElleClay

‎11-10-2024 09:09

Hi @ElleClay ! Welcome back to the Community ! 
I appreciate your efforts, and I'm sorry to know that the issue persists. 
Please fill out the contact form in order to contact support Contact Us

MarioSFitbit Modérateur Communauté Fitbit - Si mon message vous a aidé, marquez-le comme solution et félicitez-moi !! Avez-vous des conseils pour être plus en forme ? Forum de discussion Santé et Bien Être.
Best Answer
0 Votes