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Versa 4 Glitching screen

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‎11-09-2024 20:22 - last edited on ‎11-10-2024 05:33 by Fitbit Moderator

‎11-09-2024 20:22 - last edited on ‎11-10-2024 05:33 by Fitbit Moderator

My Versa 4 screen will turn off when I’m actively scrolling on my watch to do something on it, I’ve tried resetting the screen time out and restarting the watch and it’s done nothing and Im about ready to throw it at a wall 😫😫

 

Moderator edit: updated subject for clarity

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3 REPLIES 3

‎11-10-2024 05:39

‎11-10-2024 05:39

Hi @ElleClay ! Welcome on board to our community forums!
I appreciate your message, and I'm sorry to hear that you are experiencing a glitch with your Versa 4. Thank you for the troubleshooting efforts. 
In order to better help you, could you please follow those steps: 

Sync your device Why won't my Fitbit device sync?
Change your clock face How do I change the clock face on my Fitbit device?

I hope this will be useful. 

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA.

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‎11-10-2024 06:11

In response to MarioSFitbit

‎11-10-2024 06:11

Neither of these are helpful 

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‎11-10-2024 09:09

In response to ElleClay

‎11-10-2024 09:09

Hi @ElleClay ! Welcome back to the Community ! 
I appreciate your efforts, and I'm sorry to know that the issue persists. 
Please fill out the contact form in order to contact support Contact Us

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA.

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