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Versa 4 How to move the data to my new watch.

‎11-30-2025 18:56 - last edited on ‎12-01-2025 05:09 by Fitbit Moderator

‎11-30-2025 18:56 - last edited on ‎12-01-2025 05:09 by Fitbit Moderator

I bought a new Versa 4 because I cracked the face of my existing one. I cannot find where to move my data to the new watch. Please advise, Meg.

 

Moderator edit: updated subject for clarity

Best Answer
0 Votes
2 REPLIES 2

‎12-01-2025 04:25 - edited ‎12-02-2025 03:03

‎12-01-2025 04:25 - edited ‎12-02-2025 03:03

Hi @m54   Your synced data is stored on your account, not on the watch.  Please follow these steps:

  • Sync the current Versa 4
  • Remove it from your list of Bluetooth devices on your phone
  • Tap on the battery/device icon on your Fitbit app, then Add more devices
  • Tap on Versa 4
  • You will get a prompt asking if you want to replace it with new Versa 4
  • Tap on Replace and finish the setup

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎12-01-2025 05:02

In response to LZeeW

‎12-01-2025 05:02

Hi @m54!  Welcome to the Fitbit Community! It's great to have you here!

Thank you for sharing the details about your new Versa 4 data. 

When you link a new device, your app retains all the information that is already synced to the account, so no additional action is required.

@LZeeW thank you for your support!

Best Answer