Versa 4 - No vibration for notifications

[manguito83]

I have a Versa 4 and use an iPhone 13 running iOS 26.3.1. I recently noticed my Versa 4 receives notifications but doesn’t vibrate when they come in. Other vibrations like my alarm, exercise detected and incoming calls work just fine. This is only affecting notifications for text messages and apps 

[Guy_]

Hi @manguito83 - did you try pulling down on the watch display and turning off all icons to ensure the watch will handle notifications normally?

Also did you try to restart the watch and ensure it syncs well?

[MarreFitbit]

Hi there, @manguito83. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Versa 4 is not vibrating when you receive text notifications. I understand your concern, I will do my best to help you with this!

Have you tried what @Guy_ has suggested? 

On a side note, please note that when you turn on the do not disturb, quiet hours, or driving mode setting on your phone, your Fitbit device receives notifications but won’t alert you. Swipe right from the clock face to open the quick settings screen. Tap the do not disturb icon or sleep mode icon For more information, see How do I navigate my Fitbit device?

[manguito83]

I’m not 100% sure what option did it, but I got them working again. Now if only I could do something to get Alexa working again. My watch keeps saying I don’t have internet and anytime I try setting it up again on my phone I get the error message in the screenshot. I tried uninstalling the Amazon app after some internet suggestions but it’s still not working 

[Guy_]

Thanks for the feedback @manguito83 - as regards Amazon that seems to be a known problem others have, so you may not be able to fix it.

But just in case it helps, see No Internet connection 

[MarreFitbit]

@manguito83 I'm glad to hear that your notifications are working again. 

Regarding Alexa, thanks for letting us know about this issue. As @Guy_ mentioned, we’re aware of it and are working to identify a resolution as quickly as possible.

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

[manguito83]

Boo to known issue! I wish there was a way to know when it’s fixed 😞