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Versa 4 Syncing issues

‎11-23-2025 10:32 - last edited on ‎11-23-2025 10:53 by Fitbit Moderator

‎11-23-2025 10:32 - last edited on ‎11-23-2025 10:53 by Fitbit Moderator

Why I got this "no info" next to my device name? And when I press it doesn't upload anything. See pics. What should I do?.

 

Moderator edit: updated subject for clarity

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Best Answer
1 REPLY 1

‎11-23-2025 11:00

‎11-23-2025 11:00

Hello @Uvyuval! Welcome to the Fitbit Community! It's great to have you here!

Thank you for letting us know that your Versa 4 is not syncing. 

I suggest you read this help article where you will find a list of requirements necessary for synchronization and you can verify that you have them on both your mobile and your watch Why won't my Fitbit device sync?

Best Answer