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Versa 4 alarms aren't working

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‎08-09-2023 04:50 - last edited on ‎08-31-2023 09:09 by Fitbit Moderator

‎08-09-2023 04:50 - last edited on ‎08-31-2023 09:09 by Fitbit Moderator

Alarm haven't worked for a while. I can set an alarm yesterday, for today. But it doesn't ring today, it't says it is going to ring tomorrow...
Often freezes or jumps out of menues.
Have tried to reset the clock several times, but it doesnt work.
Today it suddently said I have almost walked 10000 steps before I startes work.
Restarted the clock and then it was yesterday.. Restarted the clock again, the screen went black with a red X over it, and then it was today but over 7000 steps. Restarted it one more time. Then it was ok. But for how long...

What can I do? The problems sees to come more and more frequently...

 

Moderator Edit: Clarified subject

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1 REPLY 1

‎08-09-2023 06:40

‎08-09-2023 06:40

Hi @cecilierd85 - this is far from normal behaviour and if restarting it doesn't help, it would be a food idea to get it replaced under warranty while it is still valid.

Author | ch, passion for improvement.

Best Answer