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Versa 4 and Fitbit app track my steps very different

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‎08-03-2023 10:11 - last edited on ‎08-04-2023 04:55 by Fitbit Moderator

‎08-03-2023 10:11 - last edited on ‎08-04-2023 04:55 by Fitbit Moderator

Has anyone else found that there is a big difference in the tracking of steps between the Versa4 and the FitBit app?

I have gone for walks and there has been a difference in them and today I went for a bike ride and there was a huge difference between the two devices.

Moderator Edit: Clarified subject

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1 REPLY 1

‎08-04-2023 06:19

‎08-04-2023 06:19

Hi @GDSadie - this can happen if there is a syncing problem and the watch hasn't synced recently or completely. This might help Why won't my Fitbit device sync? 

Author | ch, passion for improvement.

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