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Versa 4 and Fitbit app won't show the same amount of steps

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‎03-23-2025 11:09 - last edited on ‎03-28-2025 05:03 by Fitbit Moderator

‎03-23-2025 11:09 - last edited on ‎03-28-2025 05:03 by Fitbit Moderator

I’ve got 2 different amount of steps 1 on my watch and 1 on Fitbit app 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎03-24-2025 00:22

‎03-24-2025 00:22

I’ve been having issues with mine for about a week now.

Every time I sync mine it will have the corrects steps showing on the app however it takes my step count back to the previous sync on my watch. 
Been in contact with Fitbit a few times now and they are apparently aware of the issue

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‎03-25-2025 11:43

‎03-25-2025 11:43

I have been having the same issues as well.

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‎03-25-2025 21:14

In response to HopeJ4338

‎03-25-2025 21:14

Google have been messing around with steps since February such that the steps recorded on the watch are adjusted when syncing and anything can result.

See more Unreliable step counting bug

Author | ch, passion for improvement.

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