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Versa 4 and Fitbit app won't show the same amount of steps

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‎04-03-2025 17:50 - last edited on ‎04-04-2025 08:56 by Fitbit Moderator

‎04-03-2025 17:50 - last edited on ‎04-04-2025 08:56 by Fitbit Moderator

Since the update the other day my steps are different from the app and my Fitbit. It won't change no matter how many times I sync or uninstall and reinstall the app.

Moderator Edit: Clarified subject

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‎04-04-2025 19:31

‎04-04-2025 19:31

Welcome to the community forums @Rhmahan.

Thank you for providing the inquiry regarding this difficulty that you are experiencing with your Versa 4.

Our team was made aware of this and they are looking into the issue. They'll work on a solution. Hopefully this gets solved soon.

Please keep an eye on the forums to be informed when the solution is released.

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