Versa 4 battery draining quickly

[aja51]

My versa 4 starting to die within 1 day. I rebooted and changed clock face. That worked but now it constantly restarts until it dies. My versa and versa 2 all went to grave yard with gave of device popping out and disconnecting itself from watch... now this. It feels like it's time to move on to a new brand. 

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @aja51. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that the battery of your Versa 4 keeps draining. I understand your concern, I will do my best to help you with this!

Bear in mind that using features such as always-on display and GPS require more frequent charging. 

We recommend that you use the charging cable that came with your device. Note that after several hundred charge cycles, your device may need to be charged more often. If you turn on always-on display, your Versa 4 will have a battery life of up to 3 days and if you also use built-in GPS continuously it'll have a battery life of up to 12 hours. 

If you haven't done so yet, please make sure that you've followed the steps provided in this article.

Please find below some tips to best charge Fitbit devices:

• Use only genuine Fitbit charging cables
• Use only UL-certified wall chargers
• Avoid USB battery packs
• Charge at room temperature

For charging purposes, your charging cable or your base station can be plugged into any USB power source, including but not limited to:

• A computer
• A Wall A/C to USB adapter, commonly found with smartphones
• A DC to USB adapter (vehicle power port)