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Versa 4 battery draining quickly

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The past 2 days ive notices having to put my watch on charger throughout the day. I've never had to do that. Now it keeps randomly flashing the fitbit logo then shuts off when still at 60% battery


Moderator Edit: Clarified subject

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Hi there, @Jfergus. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that the battery of your Versa 4 is draining quickly and it's also shutting off. I understand your concern, I will do my best to help you with this!

As a first approach, I'd recommend making sure that your phone's software version is updated. For more information, refer to Check & update your Android version or Update your iPhone or iPad

Also, please try all tips and recommendations provided here Extend your Fitbit device's battery life

If your Versa 4 keeps turning off, please restart it by following these steps.

Maria | Community Moderator, Fitbit


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I’m having exactly the same issues, this last few days my watch has been turning off when it still has plenty of charge then when it’s plugged into the charger it shows 70% charge straight away. I used to have 6 days worth of full charge and now it turns off half way through the day when it still has plenty of charge. I have tried restarting it, logging out of the app etc, I have even disabled most of the notifications but it’s not helped. It’s only 15months old. 
by the looks of these feeds this is happening to many people. Can someone help please?

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Hello Marre, I have tried all the steps, but nothing is working for me.
My phone is running lastest android versions so that's not a problem for sure

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Hi! Thank you for responding.  I do have the latest update on my phone and fitbit versa 4. I have restarted it multiple times and still having the same issues. I've gone to original clock face and deleted any extra apps

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Now when I try to restart it the fitbit logo flashes a few times then a red X appears then screen goes black. Any help is appreciated.  

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Mine is doing the same thing.

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’m having the same issue. Lately, my watch has been turning off during the day even though the battery still shows plenty of charge. As soon as I put it on the charger, it jumps straight to around 60–70%. I used to get a full week out of one charge, but now it barely makes it through the day. I’ve already tried restarting it, logging out of the app, and turning off most notifications, but nothing has helped. The watch is about a year and a half old.

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