Versa 4 battery draining quickly

[BFLlerena]

Second versa 4, fist one just died and contacted support and tolme my guarantee was over. The "new" one not even two years old battery does not last not even 12 hours... Not getting a 3rd one definitely. Disposable smart watch. 

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @BFLlerena. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that the battery of your Versa 4 is not lasting as expected. I understand your concern, I will do my best to help you with this!

As a first approach, I'd recommend making sure that your phone's software version is updated. For more information, refer to Check & update your Android version or Update your iPhone or iPad

If you haven't done so yet, please try all tips and recommendations provided here Extend your Fitbit device's battery life

[MaCrisGBFitbit]

Hi @BFLlerena!  Welcome to our community forums!

I'm sorry to hear that your Versa 4 is running out of power faster than expected.

• Have you recently increased your use of apps that require GPS?
• Do you frequently use FitbitPay or music control?
• Prevent the screen from turning on every time you turn your wrist. If you move your hands a lot, your device's screen may turn on more often than you think.
• Turn off notifications you don't need, including alerts from your phone apps, alarms, and reminders to move.
• Verify your phone OS is up to date.

Please restart your Versa 4 by pressing the button until the Fitbit logo appears on the screen and charge your Versa 4 to 100%, preferably connected to a computer, and use it as you normally do to check if the battery lasts longer. 

 For more information, please visit Can I extend my Fitbit device's battery life?

[BFLlerena]

Thanks for replying, I did all the steps above mentioned and it is definitely the battery, turning off most of the features just makes it a dumb watch instead of a smart one. Versa 4 should have a 2 year expiration date.