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Versa 4 battery won’t hold a charge for a full day

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‎02-21-2024 18:43 - last edited on ‎03-26-2024 13:01 by Fitbit Moderator

‎02-21-2024 18:43 - last edited on ‎03-26-2024 13:01 by Fitbit Moderator

2 month old Versa 4 battery won’t hold a charge for a full day. Out of the box it lasted approximately 4 days. I’ve not added anything new, do not use gps, and not set to always on. Anyone else having issues?

 

 

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‎02-21-2024 20:32

‎02-21-2024 20:32

Hi @Tlm47 - such a short battery life normally indicates a watch fault, possibly from getting wet, and if it gets hot when charging stop immediately.

As it is under warranty it can be replaced.

Otherwise you can try restarting the watch or doing a sync and then factory reset and see how long it lasts on a full charge with the phone's Bluetooth off before setting it up again.

Author | ch, passion for improvement.

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Best Answer
1 REPLY 1

‎02-21-2024 20:32

‎02-21-2024 20:32

Hi @Tlm47 - such a short battery life normally indicates a watch fault, possibly from getting wet, and if it gets hot when charging stop immediately.

As it is under warranty it can be replaced.

Otherwise you can try restarting the watch or doing a sync and then factory reset and see how long it lasts on a full charge with the phone's Bluetooth off before setting it up again.

Author | ch, passion for improvement.

Best Answer