Hi there, @Mbing1980. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Versa 4's screen is still blank despite the restart you've tried. Thanks for efforts in trying to solve this issue before posting here. I will do my best to help you with this!
To better assist you, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work and your Versa 4 doesn't vibrate while performing it, I'd suggest making sure your Versa 4 is fully charged.
Please note that sometimes a Fitbit doesn’t seem to be charging when actually the issue is that it has become unresponsive (this can happen if the battery has been allowed to discharge completely). I'd recommend putting it on to charge on a charging wire and outlet known to be working. Leave it on the charger for a good two hours, even if it doesn’t seem to be charging.
When it has had two hours, try restarting your Versa 4. I would recommend trying this maybe twice in a row if a first try doesn’t work.
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