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Versa 4- calls keep dropping from Bluetooth on iPhone 11

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‎07-05-2023 09:59 - last edited on ‎07-05-2023 12:31 by Fitbit Moderator

‎07-05-2023 09:59 - last edited on ‎07-05-2023 12:31 by Fitbit Moderator

Phone calls keep dropping from Bluetooth on iPhone 11

Moderator edit:  updated subject for clarity

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3 REPLIES 3

‎07-06-2023 03:22

‎07-06-2023 03:22

Welcome to the Fitbit community, @SeniorAni!

Sad to hear that you're having issues with your Versa 4. Please make sure that your iPhone is running iOS 15 or higher to meet Fitbit's current System requirements. Also I'd suggest checking if there's an update available for your Fitbit app.

You might also want to try turning Bluetooth on your iPhone off, followed by restarting your iPhone and turning Bluetooth on again to see if this will fix your issue.

I'll keep my fingers crossed.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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‎07-09-2023 05:55

In response to Talahthas

‎07-09-2023 05:55

Talahthas thank you and apologies for not replying sooner. I tried your suggestion but it didn’t work. Then I realised my router/power cable was loose. So yes. I followed your instructions and I’m all set 🙏

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‎07-09-2023 06:01

In response to SeniorAni

‎07-09-2023 06:01

No problem, thanks for your feedback, @SeniorAni!.

Keep moving with your Versa 4!

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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