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Versa 4 clock error message

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‎04-19-2023 07:44 - last edited on ‎04-19-2023 08:15 by Fitbit Moderator

‎04-19-2023 07:44 - last edited on ‎04-19-2023 08:15 by Fitbit Moderator

 

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I have had my Versa 4 since Christmas as at least twice a week I get “click error. Go to the Fitbit app and try another clock”. I have to restart my each time. Lately my watch has started showing multiple things on the main screen. See photos. Anyone have an idea is what is going on?!?

'

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎04-19-2023 08:13

‎04-19-2023 08:13

Have you tried a different clock face?  I forget if Versa 4 allows user-developed clock faces.  If so, sometimes they don't keep up with all required changes, and can fix by switching to another clock face, particularly one "by Fitbit".

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎04-19-2023 08:17 - edited ‎03-19-2024 06:02

In response to JohnnyRow

‎04-19-2023 08:17 - edited ‎03-19-2024 06:02

Hi there, @JohnnyRow. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Versa 4 before reaching out. @JohnnyRow Thank you so much for helping out!

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

I hope we can solve your issue soon. 

Maria | Community Moderator, Fitbit


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