Versa 4 clock format won't change to 12hrs

[rajmsea]

Hi - On my Versa 4 Weather app (not weather widget), I see that the AccuWeather sunset time is displayed in the 24 hour clock vs the 12 hour clock - so today's sunset is at 17:52 instead of 05:52pm. In all other screens on the watch, I see a 12 hour clock used, and my Fitbit app is also set to 12 hour clock mode. Has anyone else seen this anomaly on their Versa 4 sunset times in the weather app, and if so how did you get it back to the 12 hour clock?

Moderator Edit: Clarified subject

[Guy_ · Accepted solution]

Hi @rajmsea - unfortunately there are a few places on this watch where the 24 hr clock is used and this is the default and can't be changed, there is a similar issue with the default AOD face and also in Exercise.

[MarreFitbit]

Hi there, @rajmsea. Thanks for stopping by in the Community Forums. Thanks for the details provided in your post about the issue with your Versa 4 clock format. 

@Guy_ Is right! If your Versa 4 keeps showing in a wrong clock format, try switching to a clock face that actually shows the 12 hr format. I have set a few clock faces that only show 24 hr format even when I have set my clock to 12 hrs. So, I recommend choosing a different clock face. For more information, see How do I change the clock face on my Fitbit device?