I just purchased a brand new Versa 4 and it’s giving me problems. Yesterday I had worked out and had a total calorie burn over 2800 so far, but later in the evening when I synced to my phone, it dropped my calorie count down to below 2500 and my app also showed 0 steps from 2PM - 10PM and minimum resting calories burned in the same time frame. When I synced this morning, the total calorie burn for yesterday seems right but the hourly doesn't add up to the total and my total steps are showing over 18,000 but the hourly again is showing 0 steps and the hourly doesn't add up to the total.
I just went on a walk and my calories were showing just over 1600 by the end of my walk, I synced with my phone and it dropped them down to 900ish and now I'm showing 0 steps in my hourly since 8 am (it's now 2 PM). This is the same issue two days in a row with a brand new fitbit. Is this defective, do I need to return it?
