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Versa 4 is acting odd

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‎03-10-2023 18:11 - last edited on ‎03-11-2023 03:33 by Fitbit Moderator

‎03-10-2023 18:11 - last edited on ‎03-11-2023 03:33 by Fitbit Moderator

It always unpairs and the screen does not lock. I hate it. If I hit something with my wrist, it’ll start swiping and selecting random stuff. It’s so annoying!’ And when I have it in my pocket or wearing gloves it buzzes all of a sudden. 

 

 

Moderator Edit: Clarified subject

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‎03-11-2023 03:35 - edited ‎07-29-2023 03:34

‎03-11-2023 03:35 - edited ‎07-29-2023 03:34

Hi there, @Jfmedina24. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Versa 4. We‘re taking your comments and sentiments in regards to our products into consideration.

I've seen you contacted our Support Team after posting here and they were assisting you but your chat got disconnected. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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