My Versa 4 went dead today before I could recharge it and then got stuck in a boot loop. I did a reset on it and when I try to pair it and input the pin, it's saying that it's been reported lost or for a warranty issue. I am the original owner and it has neither of these issues and yet I am still locked out and unable to use my device. Is this forum really their only form of customer service? This is frustrating to say the least. I've really enjoyed my fitbit until now.
Does anyone have any suggestions? How would my device get reported lost or stolen or sent for warranty without my knowledge or consent?
Moderator Edit: Clarified subject
