help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 4 is no longer tracking sleep

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-28-2023 03:44 - last edited on ‎11-28-2025 09:52 by Fitbit Moderator

‎11-28-2023 03:44 - last edited on ‎11-28-2025 09:52 by Fitbit Moderator

My watch has stopped tracking sleep. In the mornings there's no sleep data recorded and even when syncing to my phone nothing updates. I've restarted the watch and not sure what else I can do. Any tips welcome. Is there a warranty or contact details to arrange to send it to that anyone could please share?

 

Moderator Edit: Clarified subject.

Best Answer
2 REPLIES 2

‎11-28-2023 15:12

‎11-28-2023 15:12

I am experiencing the same problem. Please let me know if you have resolved this and if so how?! Thank you 

Best Answer
0 Votes

‎11-30-2023 10:49

‎11-30-2023 10:49

Same here mine doesn't show sleep data all the time. Some times it comes up then it's not there. So annoying ive only had the Versa 4 for a week.

 

4 for a week

Best Answer
0 Votes