Versa 4 is not connecting showing 4 digit code but not working.

[Pradeep_N]

• 

 Versa 4 is not connecting showing 4 digit code but not working after entering it in app.

Moderator edit: subject for clarity

[HorareyFitbit]

Hi @Pradeep_N, welcome to the Fitbit Community!

Thanks for coming to the Community, asone of my first recommendations I suggest you to try to sync your device properly like indicated in this article: How do Fitbit devices sync their data?

Also check if your device is properly paired: How do I set up my Fitbit device?

[Pradeep_N]

My device got disconnected from my phone app so unable to sync.

[HorareyFitbit]

Hi again @Pradeep_N, welcome back to our Community!

As a following step could you try with the steps of this article please? Why won't my Fitbit device sync?

[Pradeep_N]

Yes, I tried all possible options. When I try to reset the watch the installation progress bar is appearing but disappears after few seconds.

[HorareyFitbit]

Hi again, is nice to have you here.

Since the recommended steps were not helpful for your specific situation I recommend you to reach our Support team since they have more tools than us to evaluate your situation. You can click on the following link where you can describe your situation and then you will be able to choose how you want to interact with support. Support.